Product FAQs
- How do I set up my Property with Alea?
- Why do I need to enter my zip/postal code to my Property information?
- How do I add multiple properties to my Alea app?
- How do I connect my Alea app to the Alea AirHub (gateway)?
- Why am I getting a 'Check bluetooth connection error' when trying to connect to the Alea AirHub (Gateway)?
- What are 'Heat to' and 'Cool to' temperature settings?
- How do I connect my smart thermostat to Alea?
- Why do I get 'No Vents Detected' popup when trying to connect a vent?
- What is the vent louver position?
- How do I manually adjust a vent to a desired louver position?
- What do the Alea app icons tell me?
- Where do I change temperature units? (Celcius or Farenheit)
- Where to I enable or disable Alea notifications?
- Forgot my password?
- How do I change my account password?
- How do I provide access to the Alea app with others in my home.
- What is 'Manual' and 'Auto' mode?
- Why does a Vent Status show as disconnected?
- Where does Alea get the weather information displayed in the app?
- What is Scheduling?
- How do I set a schedule for each day of the week?
- Can I set multiple schedules for a specific Mode in a day?
- Do I need to specify the “end time” while creating a schedule?
- How do I delete the previously set schedule?
- How do I edit the previously set schedule?
- Can I copy the schedule from one day to any other day of the week?
- If there is only one scheduled entry for a day, can I delete or Edit that?
- How do I set the temperature?
- Can I set different “Heat To” and “Cool To” Temperature for each day of the week?
- How do I change the temperature from “auto” to “manual” mode for a particular room?